AI Policy

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I do not use large language model AIs (LLMs) such as ChatGPT in the process of indexing. These LLMs fail at the indexer's primary task—to ensure readers find needed information.

AI/LLMs are guilty of:

• Severe under-indexing, with as few as 20-40% of the access points of human-generated indexes, which can prevent readers from locating desired information and mislead them into thinking that omitted information isn’t in the book at all
• Absent/near-absent index structure, especially cross-references, which prevents the reader from effectively navigating to subtopics and related topics while misrepresenting the focus of the book
• Hallucinations (including invented page references and even wholly nonexistent topics), which waste the reader's time and break the trust between the reader and the book

When I index for you, I analyze, write, and edit with a human brain and its awareness of context per quality standards.