I could not recommend Heather more highly. She was extremely competent, very thorough, and uncommonly patient. In addition, she made time for me no matter how inconvenient my request for help. And amazingly, she was less expensive than all of her competition.
~ David Mullens, DPM, JD
Heather is simply the best at what she does. The woman is a pro’s pro ... I was ghostwriting for a client and the book included lots of minutiae that would have thrown a lesser indexer off-kilter.
Heather skillfully identified complex and onerous engineering topics and caught innumerable errors ... Heather’s communication skills and professionalism were sterling throughout the indexing process, going above and beyond without complaint. I don’t think there’s a better, more competent, more professional indexer alive than Heather Pendley.
~ Ray Richmond
Journalist, Author Family Sleuth Memoirs
Heather has great instincts as an editor and gives kind, encouraging feedback to authors. She also has the attention to detail that makes a great indexer. Her CMOS knowledge is wonderful and she would be an asset to any project. She gets our highest recommendation.
~ Henry DeVries
CEO, Indie Books International
Heather is a gifted indexer, copy editor, and proofreader. I was so impressed with her work that I reached out to her when I accepted a [new] position. Heather impressed everyone on my team and is our most trusted copy editor. Her diligence, punctuality, reliability, and professionalism are top notch. I cannot recommend her enough!
~ Kathryn Jones
Senior Content Manager, National Eczema Association
Heather, the index was fantastic! We were able to get the paperback out for distribution on time for pre-order. Thanks again!
~ Andres De Los Reyes, PhD
Heather's indexing was superb ... and her turnaround time could not have been better. Her responsiveness to various questions, iterations, and revisions was especially helpful. Her thoughtfulness helped the finished product be so much better than I had envisioned. I enthusiastically recommend her indexing skills and fine copy editing work.
~ Barry Mano
Heather’s copy editing is precise, on-time, and within budget. She is responsive and willing to go above and beyond to foster client satisfaction. I highly recommended her to authors seeking to improve their manuscripts without losing their voice.
~ David J. Waldron
Author, Common Stock Investing
Heather has provided reliable copyediting and proofreading for several Highpoint books. She is often able to work on fairly short notice, offers very competitive fees, and delivers on time—golden attributes in this industry. I happily recommend Heather for anyone seeking professional editorial skills.
~ Michael Roney President
Heather has been proofreading the journal Key Words for the American Society for Indexing for the past year and I couldn't be more pleased with the turnaround time and quality of her work. She is thorough and quick ... She catches grammatical errors and awkward sentence structure that I missed. Nothing gets by Heather! I've come to rely heavily on her. I can always count on her.
~ Janet Perlman
Editor, American Society of Indexers
Heather went well above and beyond our agreement in her edit of Cuba—The Forbidden Island. We appreciate her work and extra effort.
~ Pat & Cat Patterson
Bicycling Beyond Boundaries series
As an immigrant who grew up abroad, writing in a foreign language can be quite challenging [for me]. When I requested a quote for proofreading, Heather wasn't only quick to respond but also took the time to edit some of my work as a sample which I thought was amazing. I couldn’t be happier given that, besides the outstanding work she provides, she is very attentive to details, extremely responsive, and organized. She is definitely one of a kind and I feel very lucky for having her as part of my team. Thank you, Heather for everything you do.
~ Nanda Klein
I wholeheartedly recommend Heather. She has done several jobs for me and I am always very impressed with her eye for detail, helpful suggestions, and very quick response.
~ Francisco Alvarez
Heather did a great job, I appreciate it so much. I had [my book] edited before and it didn't work out, so I am really happy with it this time.
~ Alice Beauchamp Walker
Author & Certified Life Coach
Thank you SO much for the thoroughness
and quick turnaround.
~ Maddie Heye
Marketing Manager, MoxiWorks
Heather helped me with final drafts [of Vesuvius Nights]. Excellent work, Heather, I’m impressed. Thanks for all your help.
~ Jack Erickson
Author & Publisher, RedBrick Press
On numerous occasions, I consulted with Heather regarding the use of certain words and editorial issues. Her guidance bolstered my confidence as a reporter and reassured me that the stories gave clarity to our readers and confidence in our newspaper.
~ Joselito Villero
Reporter & Photographer, The Desert Review
Thank you so much, your suggested changes were great ... they make a positive impact on the readability [of my résumé]. I appreciate the time and effort you put into helping me.
~ RayAnn S.
Heather did a wonderful job, well above and beyond what I was expecting; she is detail-oriented with an eye for words. I’m lucky I found her and will have her edit my forthcoming books. I highly recommend Heather to anyone.
~ Alyse Bukach
Writer & Photographer
Wow, this is a terrific index. You have really strong mechanics and great structural work: your entries and subentries are really smart and the cross-references are fantastic.
~ Indexing QC
University of California Press
What an impressive job you did [on the index]! I wish we could have sought/found you sooner. You were a real lifesaver. A thousand thanks!
~ Valerie Yaros
You did a fine job correcting grammar, punctuation, spelling, and capitalization where needed. You were able to rephrase in many places to make it read better, caught some things we missed, ... and your turnaround time was excellent.
~ Lorinda Settle
EA Tax Specialist, Farm Credit East